Thank you for using Kozutumi.
If you have been billed for a paid plan of Kozutumi and wish to cancel, you will need to perform the following operation to 'Change from paid plan to free plan'.
Change from paid plan to free plan
- Log in to Kozutumi
- Go to the top right 'Account name' → Organization Management → Organization Information → Plan's 'Change Plan', and display the following screen.
- Click on 'Select Plan' for the free plan on the far left, and then click on 'Confirm Plan Change' at the bottom right. The timing of the change to the free plan will be displayed as follows.
If you wish to delete your Kozutumi account in addition to switching to the free plan
After switching to the free plan, please delete your account from 'Account Settings' → 'Profile' → 'Delete Account'.
We apologize for any inconvenience and thank you for your understanding. If you have any questions, please feel free to contact us.